Customer CRM
Subscriber records with zone, union and area mapping, PPPoE credentials, documents and full lifecycle status.
What we deliver
Everything an ISP needs to bill, connect and support subscribers.
One platform for billing, network automation, reseller management and reporting — built for Bangladesh broadband operators.
Automated billing
30-day rolling cycles, package-locked rates, one-click monthly generation, advance adjustment and waivers.
Collections
Cash counter, bKash/Nagad/Rocket transaction capture, SSLCommerz online gateway and thermal receipts.
MikroTik & OLT automation
Live PPPoE sessions, profile and queue sync, package change pushed to the router instantly, ONU monitoring.
Reseller portal
Scoped packages and pricing, wallet recharge, commissions, KYC documents and locked billing controls.
Accounting & ledger
Double-entry vouchers, expense heads, payroll, product sales and purchases in one book.
SMS & notifications
Bulk SMS gateway, expiry reminders, payment confirmations and WhatsApp automation.
Reports & analytics
Collection reports by date and collector, pending bill tracking and website/user activity analytics.
Customer & staff apps
Installable mobile apps for subscribers to pay bills and for field staff to run daily operations.
AI assistant
Voice-enabled assistant for lookups, diagnostics and daily operational questions inside the panel.
Support desk
Complaint tickets with priority, assignment, SLA timestamps and resolution history.
Multi-tenant security
Row Level Security, granular role permissions and audit logs for every operator workspace.